Refund Policy
Last updated: October 10, 2026
This policy covers requests about donations made for Ashwamedh Gurukul learning access. The donation page and course checkout show the amount and access conditions before donation. Monthly student plans are Basic ₹200, Smart ₹500 and Super Smart ₹1,000. Each unlocks only its assigned subscription courses for one calendar month. Renewals are manual with no automatic debit. Course-wise access is purchased separately.
When to contact us
Please contact the team if you see a duplicate charge, a completed donation that has not unlocked access, an incorrect amount, or a donation you do not recognize. Include the email used for your student account and the donation reference or transaction ID. Do not send a full card number, UPI PIN, password, or banking credentials.
How requests are handled
The team will check the donation confirmation and account access, then reply with the next step. If a refund is approved, it will normally be sent through the original donation method. The time for the funds to appear depends on the donation provider and the bank. If the donation is still pending or has failed, check with the donation provider before trying again.
Course access
A refund, when approved, may end the course access connected to that donation. Stopping use of a course by itself does not automatically create a refund. This policy does not limit any refund or consumer rights that apply under law.
Request help
Email ashwamedhpbnofficial@gmail.com with the subject “Donation or refund request,” or call +91 73876 24573.
Use the Razorpay donation page only when it is linked from the course or access screen.
